Direct answers to the
hardest questions we hear.
Pricing transparency, OEM parts over aftermarket, mobile coverage and lead time, and why a mobile-first service runs two physical shops. Sourced from the MFP competitive and content gap analysis — answered the way we run the bays.
- Objections answered
- Five · from the gap analysis
- Parts policy
- OEM-catalogue only
- Mobile coverage
- Richmond Hill · Oakville · King City
- Backing
- Two bays · Hunter · Autel · 310S
The five objections · grouped Q&A
Click a question. Read the answer.
Five topics from the competitive gap analysis — pricing transparency, OEM parts over aftermarket, mobile coverage area, lead time, plus a small general section for warranty, hours, payment, and arrival — each with two to four short answers. Every answer closes with the same one-line we hand customers in the bay and a one-click path into the deeper page. If something else is yours, the closing panel routes it to the front desk.
Topic 01
Pricing transparency
A flat-rate menu assumes every car is the same job. Luxury European and Japanese platforms almost never cooperate with that — so MFP quotes typical ranges per protocol step, then a single firm quote after physical inspection.
Topic 02
OEM vs aftermarket parts
Aftermarket parts save money on the estimate and lose money on resale, friction curves, and module compatibility. MFP runs OEM-catalogue parts only — sourced against the manufacturer database, fitted at the spec the car was engineered to.
Topic 03
Mobile service coverage area
The mobile van covers the affluent GTA corridor served by our Richmond Hill and Burlington bays — Richmond Hill, Oakville, King City — and the bay stands as the backstop for every dispatch (alignment, ADAS calibration, anything the van can’t finalize on the driveway routes to the bay, not back to a waiting customer).
Topic 04
Lead time and scheduling
Mobile calls typically run 48–72 hours out from the initial reach; same-week for the bays. Booking is by written estimate, not a sale call — and the slot is yours in the calendar the moment the estimate is confirmed.
Topic 05
General
The hop-by-hop items that come up after pricing is settled — warranty on parts and labour, garage hours, payment methods, and what to bring on arrival. Short by design.
The backing behind each answer
Still curious? Three promises behind them.
The answers above live or die on three things — the parts policy, the licensing, and the two physical shops. Each card below is one of those promises.
Parts · OEM only
Licensing · 310S
Richmond Hill · Burlington
Still asking
The fifth question is the one we want to hear.
Anything we couldn't cover above — pricing edge cases, a vehicle that sits between standards, scheduling, storage — goes straight to the front desk. We reply with a written answer the same business day, no upsell, no obligation to book.